Conduct regular market research and competitor analysis to identify trends, pricing, and customer preferences.
Gather feedback from customers and retailers to evaluate product performance and customer satisfaction.
Assist in preparing reports and insights to support product development and sales strategies.
Monitor market demand, supply gaps, and emerging opportunities for business growth.
Engage with walk-in customers and provide detailed product information and demonstrations.
Execute sales transactions, manage POS systems, and ensure customer satisfaction during the buying process.
Maintain stock displays, ensure product availability, and promote upselling and cross-selling.
Build and maintain strong customer relationships to drive repeat business.
Handle customer inquiries and complaints after purchase, ensuring timely and effective resolution.
Coordinate with service or technical teams to manage product returns, repairs, or replacements.
Follow up with customers post-purchase to ensure satisfaction and gather feedback for improvement.
Update customer records and service histories in CRM or relevant platforms.
Monitor and evaluate individual sales targets, conversion rates, and customer engagement efforts.
Prepare weekly/monthly sales performance reports and identify areas for improvement.
Participate in training sessions to enhance product knowledge and sales techniques.
Set personal goals aligned with team objectives to drive consistent performance growth.
Manage product listings and updates on e-commerce platforms and company websites.
Process and fulfill online orders efficiently, ensuring timely delivery and communication.
Engage with customers through online chats, emails, and social media channels.
Monitor online traffic, sales data, and customer feedback to improve digital sales performance.
Assist in planning and executing marketing campaigns to promote products across different channels.
Create promotional materials such as brochures, banners, and digital content.
Participate in product launches, roadshows, and exhibitions to boost product visibility.
Work with design, content, and digital teams to ensure cohesive brand messaging and visuals.
Berikut ialah senarai pekerjaan lain yang serupa yang mungkin anda rasa menarik.
