The Sales Representative is responsible for driving sales and building relationships with new and existing customers. This role involves prospecting, negotiating, and closing sales deals, while ensuring customer satisfaction and maintaining a strong knowledge of the company’s products and services.
Sales Generation:
Identify and target potential clients through cold calls, email outreach, networking, and referrals.
Build and maintain a pipeline of new sales opportunities.
Meet or exceed sales targets and quotas set by the company.
Customer Relationship Management:
Establish and maintain relationships with clients, understanding their needs and providing solutions.
Respond to customer inquiries and follow up to ensure satisfaction.
Conduct regular check-ins and build long-term customer loyalty.
Product Knowledge & Presentation:
Develop an in-depth understanding of the company’s products/services and effectively communicate their benefits to clients.
Present product demonstrations and offer tailored solutions to meet the needs of potential clients.
Provide accurate information about pricing, delivery, and contract terms.
Sales Negotiation & Closing:
Negotiate contracts, pricing, and terms with potential clients.
Prepare and present sales proposals and contracts.
Close deals efficiently, ensuring customer satisfaction and long-term relationships.
Market Research:
Stay updated on industry trends, competitor offerings, and customer preferences.
Gather feedback from customers to improve sales strategies and product offerings.
Sales Reporting:
Maintain accurate records of sales activities, including lead generation, client meetings, and sales progress.
Report regularly to sales management on progress towards sales goals.
Utilize CRM software to track customer interactions and sales pipelines.
Collaboration & Team Support:
Work closely with the marketing and customer service teams to align efforts and ensure a seamless customer experience.
Provide feedback to the product development team based on customer needs and market trends.
Berikut ialah senarai pekerjaan lain yang serupa yang mungkin anda rasa menarik.
