Customer Services Associate | AKADEMI DALAM INDUSTRI

Jawatan kosong ini akan dilaksanakan dibawah program Sijil Kemahiran Malaysia.

Serve as the primary point of contact for customer inquiries via email, chat, phone, and ticketing systems.
Provide prompt and efficient support to users regarding order processing, account setup, and platform navigation.
Resolve customer issues, concerns, and complaints professionally, escalating where necessary.
Assist in onboarding new merchants and buyers, ensuring smooth account activation and verification.
Coordinate with internal teams (technical, marketing, sales, and compliance) to address customer needs and improve the overall user experience.
Maintain accurate records of interactions and follow up on outstanding issues.
Continuously gather customer feedback and suggest process improvements to enhance service quality.
Stay updated on Halal certification guidelines, product listings, and platform updates to deliver accurate information.

Lokasi : Tiada Daerah, W.P Kuala Lumpur

Telefon : 0127831833

Emel : tony@daganghalal.com

URL : https://www.daganghalal.com

Bilangan Kakitangan : 30

Sektor : Perkhidmatan Global & Professional

Ditubuhkan pada : 2019