Jawatan kosong ini akan dilaksanakan dibawah program Sijil Kemahiran Malaysia.
To follow the operating procedures of customer service and actively serve customers to ensure that the company can maintain a good relationship with customers
Solve customer inquiries & complaints and provide service in professional way through various channels (Email, social media) and provide the best solution
Clearly understand customer needs and reflect to management
Work together as a team to achieve timely turnaround time and quality replies to every customer
Improve customer satisfaction and delivery an amazing shopping experience, and promote the company's latest activities to our customers by going above and beyond their inquiries, feedback, and needs
Involve in backend live session to provide real-time reply to customers’ questions and assist Live Streamer
Any ad-hoc duties assigned by Superior or Management from time to time
